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PRIVACY POLICY

This privacy policy sets out how Rogers Sporting Goods uses and protects any information that you give Rogers Sporting Goods when you use this website. Rogers Sporting Goods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Rogers Sporting Goods may change this policy from time to time by updating this page. We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date below.

Last Updated: May 2026

WHAT WE COLLECT

We may collect the following information:

• Name
• Contact information including email address.
• Demographic information such as zip code, preferences, and interests.
• Other information relevant to customer surveys and/or offers.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, only if you have signed up to receive such emails.

SHOPPING CARTS AND REMINDERS

Rogers Sporting Goods uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder.

BACK IN STOCK SMS

By subscribing to Rogers Sporting Goods Back In Stock Messages on 56129, you consent to receive recurring automated marketing text messages to the mobile number used at opt-in. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.

TRACKING UPDATE SMS

We will send a SMS message to the mobile number on your account to keep you up-to-date with Order Status, Tracking, and Delivery Information. 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES, AND TRACKING TECHNOLOGIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Some cookies and tracking technologies may be used for advertising purposes and may constitute “sharing” of personal information under California law.

Type of Cookies We Use

Strictly Necessary

  • Purpose: Enable core site functionality such as shopping cart, checkout, and account login
  • Examples: BigCommerce session cookies
  • Data Collected: Session ID, cart contents
  • Retention: Session / up to 30 days

Analytics

  • Purpose: Understand how visitors use our site and improve performance
  • Examples: Google Analytics (_ga, _gid)
  • Data Collected: IP address, device info, pages visited, interactions
  • Retention: Up to 14 months

Advertising / Targeting

  • Purpose: Deliver relevant ads and measure effectiveness of campaigns
  • Examples: Google Ads, Meta Pixel (_fbp, _gcl_au)
  • Data Collected: Browsing behavior, referral source, interactions,
  • Retention: Varies (typically 30–90 days)

Functional

  • Purpose: Remember preferences and enhance user experience
  • Examples: Preference cookies
  • Data Collected: Language, region, preferences
  • Retention: up to 1 year

Messaging & Engagement

  • Purposes: Support email/SMS campaigns and cart reminders
  • Examples: Email/SMS platforms (e.g., Listrak or similar)
  • Data Collected: Email, phone number, cart activity
  • Retention: Until opt-out or as required

We use cookies, pixels, and similar tracking technologies to collect and use personal information about you, including for interest-based advertising. You can control cookies through your browser settings and, where available, through our cookie preference tools. Disabling certain cookies may impact site functionality.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit theMicrosoft Privacy Statement.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@rogerssportinggoods.com

We do not sell personal information for monetary compensation. However, we may share personal information with third parties for analytics and advertising purposes as described in this policy.

REWARDS PROGRAM

By signing up for the Rewards Program you also agree to receive at least one Marketing communication by text or email. After receiving the initial communication you can opt-out of further messaging of desired.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

CALIFORNIA PRIVACY RIGHTS
California residents have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know and Access
You have the right to request:

  • The categories of personal information we have collected about you
  • The specific pieces of personal information we have collected about you (also known as a data portability request)
  • The categories of sources from which personal information is collected
  • The business or commercial purpose for collecting, selling, or sharing personal information
  • The categories of third parties to whom we disclose personal information

Right to Delete
You have the right to request that we delete personal information we have collected about you, subject to certain exceptions.

Right to Correct
You have the right to request correction of inaccurate personal information.

Right to Opt-Out of Sale or Sharing
You have the right to opt out of the sale or sharing of your personal information.

Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us:

  • By phone: (816) 883-4545
  • By email: support@rogerssportinggoods.com

You may designate an authorized agent to make a request on your behalf. We may require verification of your identity and the agent’s authority before processing such requests.

DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, accounting, and reporting requirements.

This privacy policy sets out how Rogers Sporting Goods uses and protects any information that you give Rogers Sporting Goods when you use this website. Rogers Sporting Goods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Rogers Sporting Goods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.